Removed my deposit limit from videoslots and they froze my account.

Viewing 15 posts - 16 through 30 (of 59 total)
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  • #83414
    eejit101 WANTED $312
    Outlaw

    I stil dont get this. Take a SS of your limits. You quite possibly just put on the wrong limit which limits your total wagers not your deposit or stake size surely?

     

    Changing this requires a self exclusion timeframe mandated by the regulatory zone you are in.

     

    Whats the issue? Also please make it clearer as im really trying to help and understand this and I cant

    #83415
    Dynamik23 WANTED $82
    Outlaw

    eejit.  This happened to me aswell. Basically I had set a wager limit so set mine at £100 and then wagered £100 and my account was blocked and when I spoke to support they said I had to change it in my account and wait 30 days. I thought I was setting a deposit limit. Was a weird one. This happened around 1 year ago.

    #83416
    Dynamik23 WANTED $82
    Outlaw

    Biohazard wrote:

    trr420 wrote:

    All because of the bandits giveaway, or i’d play elsewhere thanks to lower rtp for UK players.

    Oh my

    Lolololololm king TRR had been dethroned. This is actually too funny.

    1
    #83419
    trr420 WANTED $7
    Blocked

    Whats so hard to understand? I tried to play with money the site allowed me to deposit and then i was told i can’t spend 100 pound which i deposited. Which is strange to me as i wasn’t allowed to deposit 100 pound and had to wait 7 days before i could. Then after 7 days i couldn’t spend 100 pound as they said my spending limits weren’t high enough. However, i had no spending limits set when i first tried to make the deposit and it wouldn’t let me. I didn’t know i could increase my deposit limits to 100 pound or more and then be told i can’t spend the money. I would have though increasing my deposit limits would result in a wager limit of at least what i am allowed to deposit.

    #83421
    trr420 WANTED $7
    Blocked

    Also… i did infact check my spending limit and there was none. It is something i have never used on any site in over 10 years online. I use deposit limits as a means of not overspending. I deposit to have fun and usually don’t worry too much about withdrawals. I am a degenerate greedy cunt when i gamble. If i will 1000 off a 100 deposit, i will gamble the 1  grand i win hoping to buy a house out of it. The only way that would happen is if i didn’t hit roulette after hours of fun and huge wins. However, i still only lose 100 quid which was burnt money when i made the deposit to have a night of fun.

    #83422
    eejit101 WANTED $312
    Outlaw

    Dynamik23 wrote:

    eejit.  This happened to me aswell. Basically I had set a wager limit so set mine at £100 and then wagered £100 and my account was blocked and when I spoke to support they said I had to change it in my account and wait 30 days. I thought I was setting a deposit limit. Was a weird one. This happened around 1 year ago.

    Yeah Ive seen it. I get why its the way it is, its as responsible as you can get. Just sucks if you fuck it up though!

    #83423
    argyl53 WANTED $419
    Outlaw

    Letting me deposit 100 quid and not let me spend it is stupid, I stand by what i said… it is like money laundering the funds i was allowed to deposit as i couldn’t actually spend that money. What would the site use the money for?

    No. This is you having a spending or loss limit and a separate deposit limit on your casino account. Money laundering is the process of disguising money obtained from crime as legitimate income. Completely unrelated. On the deposit and wagering limits, to throw your own words back at you, you are able to check those things any time you log in and before you deposit so it’s your problem if you didn’t do that.

    #83437
    trr420 WANTED $7
    Blocked

    Do you not think i did check them things considering i had to go there and bloody change it? When i changed it there was no spending limits. I don’t use wagering limits because i am a degenerate gamblers that gambles for fun and really pushing the limit. Many times i have spunked away thousands from 25, 50 and 100 deposits lol. Didn’t faze me in the slightest. I was told it must have been an error and was allowed to deposit and withdraw money without wagering which WOULD FALL UNDER MONEY LAUNDERING. Kind of why i was going to ask for help geting the deposit back, thankfully they were kind enough to admit it was an error.

    #83438
    trr420 WANTED $7
    Blocked

    I can’t be fcked with you Arg.. you turn up like a stalker looking a reaction. I told you on videoslots i’m done talking to you. Makes shit easy and i don’t lose my temper.

    #83441
    argyl53 WANTED $419
    Outlaw

    trr420 wrote:

    Do you not think i did check them things considering i had to go there and bloody change it? When i changed it there was no spending limits. I don’t use wagering limits because i am a degenerate gamblers that gambles for fun and really pushing the limit. Many times i have spunked away thousands from 25, 50 and 100 deposits lol. Didn’t faze me in the slightest. I was told it must have been an error and was allowed to deposit and withdraw money without wagering which WOULD FALL UNDER MONEY LAUNDERING. Kind of why i was going to ask for help geting the deposit back, thankfully they were kind enough to admit it was an error.

    Right, okay, I understand you now. Your scatty English makes it difficult sometimes. Yes allowing you to deposit and then withdraw without wagering would typically be prevented under AML regulation but there are exceptions for genuine error and cases like for example where you’ve self-excluded but they’ve allowed you to deposit because their automated check on your ID failed to pick up on who you were. In these situations they can return the money without triggering AML checks.

    #83446
    eejit101 WANTED $312
    Outlaw

    to be fair i changed my wagering limit by accient when i did my deposit change on there. Its quite possibly an accident? Happened to me as i wasnt sure which one so i did both 🙂

    #83448
    trr420 WANTED $7
    Blocked

    You might have hit the nail on the head eejit. I am glad i got the withdrawal without needing to wait so long and wager some first. They did say it must have been an error and paid out and into the bank in 2 days from a weekend. Shame they couldn’t make something to stop people from depositing money if they aren’t allowed to spend it. Should be easy enough.

    #83450
    eejit101 WANTED $312
    Outlaw

    Actually thats really not easy. You cant automate a payment system to do that. As the PSP is triggered by the back office allowing the front end to insert that figure. The deposit size is easy, its just limiting what can do in that field. If you ask it to be an either/or/both function, then keep adding to that, youll put way too much strain on the system and it will crash. We tried it with a couple of parameters and the front end gets overloaded.

    #83453
    trr420 WANTED $7
    Blocked

    Wouldn’t it make sense that if somebody can wager say 5 pound, they can’t deposit 10? I am sure there must be a solution to stop them working harder wasting their time and the time of the people depositing. It could also put a player off playing on their site so would probably benefit all Casinos to work together on a solution.

    #83454
    argyl53 WANTED $419
    Outlaw

    eejit101 wrote:

    Actually thats really not easy. You cant automate a payment system to do that. As the PSP is triggered by the back office allowing the front end to insert that figure. The deposit size is easy, its just limiting what can do in that field. If you ask it to be an either/or/both function, then keep adding to that, youll put way too much strain on the system and it will crash. We tried it with a couple of parameters and the front end gets overloaded.

    It’s a poorly designed system if you can’t prevent a player making a deposit over a certain figure; many casinos can do this with no trouble. You don’t let it get as far as the 3rd party PSP to do those checks on player limits, you do it before you’ve initiated any transaction.

Viewing 15 posts - 16 through 30 (of 59 total)