Videoslots faulse email

Viewing 15 posts - 1 through 15 (of 27 total)
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  • #18813
    Millzy123 WANTED $4
    Outlaw

    Please could someone help me out here and give me some advice on Thursday the 23th I received an email the email clearly states deposit £15 to receive 100free spins in a game called fire joker I therefore clicked the email and read there terms and it still clearly says deposit £15 to receive the 100 free spins I therefore deposited £15 funny enough I didn’t receive the spins so I went on chat they then said we have changed the terms to deposit £20 to receive the spins.. I was not informed about the change there website still said the same thing depositing £15 to receive the spins so I lost out on the spins I would not of deposited the money if I was aware and now they won’t do anything about it for me or even credit the spins I just think it’s totally unfair to do that to a player if there for 5+ years and very active on there casino. Please guys could you giv me some of your thoughts as to eat you think or think I should say to them thanks in advance Cory.

    #18814
    Millzy123 WANTED $4
    Outlaw

    Sorry the 13th I meant to say

    #18815
    Jayjay230 WANTED $32
    Outlaw

    Yeah this thread is on casinomeister go there and Speke to there rep

    #18817
    The Bandit WANTED $5,376
    El Bandito

    Screenshot the email that you received and post it up for us mate. I would imagine if it is a genuine Videoslots email, whatever the offer says should be honoured, providing you have completed the criteria inside the specified timescale, which i would imagine would also be included in the email.

    #18821
    Millzy123 WANTED $4
    Outlaw

    I’ve done every thing correct and the email was a real email from them they confirm that to me just that they had decided to change it to £20 deposit instead of the £15 I was emailed and how can I upload the screenshots mate I’m on a iPhone

    #18822
    The Bandit WANTED $5,376
    El Bandito

    Well i wouldn’t settle for that personally and i would complain my arse off until they gave me the spins, did they have a line in the original email that said “we reserve the right to change this offer without notice” because i would say if they didn’t then they can’t. If they did, then i guess they covered themselves, still bad form though.

    #18823
    Millzy123 WANTED $4
    Outlaw

    How can I show u the pics I took of the emails I could email them directly to you so you can take a look a see what you think or is there a way I can upload them here thanks for your reply’s bandit

    #18826
    Millzy123 WANTED $4
    Outlaw

    Bandit what’s your email address or mail me through mine so I can mail you back [email protected]

    #18827
    Millzy123 WANTED $4
    Outlaw

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    #18828
    Millzy123 WANTED $4
    Outlaw

    Also stated on there website at the time I deposited

    #18829
    The Bandit WANTED $5,376
    El Bandito

    Did you check the bonus section of your account?

    #18833
    Millzy123 WANTED $4
    Outlaw

    Yes mate I didn’t revive anything I went in the chat and asked why and like I say they suddenly changed it to a £20 deposit instead of £15 and it ant fair in my eyes because I did what I was told to recive the spins and they fooled me into depositing and ripping me of a tbh I’m so angry they did this I’m thinking of going to the local new or something to report this because I’ve been a good customer there for years and always depositing and they go and do something like this I’m raging! Surely I’m not in the wrong here what do u think bandit do you think I’m wrong or do u think they made the mistake and shud therefore correct it and fund me the spins at least

    #18836
    The Bandit WANTED $5,376
    El Bandito

    I’ve no idea what you should do if you have already showed them all this mate – how do you get them to give you the spins? No idea. Is it wrong of them to not give you the spins – most certainly. What have other people advised you to do, has anyone else had this same thing occur, have you definitely showed them all what you have posted, i find it incredible they are attempting not to give the spins, is there more to the reason why? Like have they accused you of bonus abuse, anything like that? Have you tried to access the free spins from more than one account? If everything you have done is above board and correct then to me they have to give you the spins, just seems there has to be a piece of the jigsaw we are not seeing.

    #18837
    Millzy123 WANTED $4
    Outlaw

    Honestly I’ve done everything correctly EVERYTHING I wouldn’t do anything out of place as I know the outcome I wouldn’t risk getting a withdrawal to be taken away lol I’m a good good player always listen to the rules obviously there just fooled me and ripped me of at least now I’ll post this around much as I can so people can see what that can b like because I’ve done nothing but do what that email says and nothing for them to takeaway the bonus thanks for your reply’s bandit also nice vids buddy take care speak soon

    #18848
    DavetheRave WANTED $0
    Outlaw

    Millzy123 wrote:

    Yes mate I didn’t revive anything I went in the chat and asked why and like I say they suddenly changed it to a £20 deposit instead of £15 and it ant fair in my eyes because I did what I was told to recive the spins and they fooled me into depositing and ripping me of a tbh I’m so angry they did this I’m thinking of going to the local new or something to report this because I’ve been a good customer there for years and always depositing and they go and do something like this I’m raging! Surely I’m not in the wrong here what do u think bandit do you think I’m wrong or do u think they made the mistake and shud therefore correct it and fund me the spins at least

    You should deffo report it to the newspapers as you are thinking of doing. If the headline – gambling addict doesn’t get 100 free spins on online gambling site – doesn’t make front page news I don’t know what will 🙂

Viewing 15 posts - 1 through 15 (of 27 total)