Unfair treatment by Videoslots source of wealth

Viewing 3 posts - 16 through 18 (of 18 total)
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  • #113050
    Seyahkram1977 WANTED $431
    Outlaw

    Slot wrote:

    Seyahkram1977 wrote:

    Slot wrote:

    Seyahkram1977 wrote:

    Christ look at this utter dogshit…. And apparently these people dealing with your personal details of high value and importance …..this is the second time they asked me to produce bank statements from the future ….

    wow, are they joking? I only send Bank Statements I refuse to share other docs, the next day I got approved

     

    Yeah….. I’m so far I. With docs I’m interested to see how far it takes before they approve or don’t verify me..I’ve been asked again today for pay pal docs from October 21 to December 21 …… it’s getting pretty fucking stupid now …. But like a car crash … I must watch 😂

    best way to get in contact with VS on this email

    @videoslots.com”>videoslotsteam@videoslots.com

    Not really sure how to approach, what would I say ? I’m presuming ( as mad as I see it ) the other are following protocols ..

    #113048
    dkwyw WANTED $5
    Outlaw

    I finally got my balance paid after 6 weeks of constant bugging them. I got some decent advice from members of the casinomeister forum but the @team.videoslots there were no help at all. I just kept on emailing VS CS several times a week telling them I would not be supplying any further intrusive financial information, telling them I wanted my account closed and balance paid, and sending them the following from GC at https://www.gamblingcommission.gov.uk/contact-us/guide/covid-19-our-most-common-enquiries-from-gambling-customers

    “Where a gambling business needs to ask their customers for more information they must do so at the earliest opportunity. They cannot demand that customers submit any additional information as a condition of withdrawing funds from their account if they could have reasonably asked for that information earlier.”

    I’ve learnt my lesson, no more regulated casino play for me. I’m moving to crypto.

     

    1
    #113055
    Slot WANTED $11
    Outlaw

    Seyahkram1977 wrote:

    videoslotsteam@videoslots.com

    @videoslots.com">videoslotsteam@videoslots.com they not from the support they are like upper management

    Simple email about, what is happening with my account for so long on SOW… if they hold Withdraw ask them way you need to wait for so long.

    This guy refused to send docs to VS he got paid after 6 weeks

     

Viewing 3 posts - 16 through 18 (of 18 total)