so I have held a bet365 account for some time now, however a while back I self excluded as I had far too many betting accounts on the go. Cut too last week I get an email about bet credits in my account. So I log in to find £85 in bet credits, strange I don’t remember them.
Awesome I think, Cheltenham and weekend football here we come, never bet anywhere near that so was very excited.
attempting to place bets and nothing would work. Contact chat, they say your excluded until 2021, so I ask why on Earth have you told me about the bet credits, why are they sat in my account and surely they will disappear before then.
i was told they would still be there in 2021 despite their terms clearly stating they expire after 60 days…hmmmm
so I asked is there anything at all I can do with them, say transfer to another account or anything at all. No i’m told, wait until 2021.
has anyone else had anything like this? Is there anything that can be done? Do people think they will still be there?
Shame £85 on Cheltenham would have been some fun!! Maybe in 2 years 😂😂