I think the key thing you mention here is 99% of the time you take a bonus when depositing casino’s usually dont take to kindly to this. From what you have said you have had a good run just move onto the next 1. 9/10 they wont reverse this decision so no point wasting more time with them. It reminds me of when i opened a casimba account with there deposit match offer cashed out a tidy profit and got email next day. Plenty other casinos out there mate ?