Haz40 wrote:
As usual there is much i agree within your posts but this short story doesn’t put responsible gambling on the casinos side in a good light. Last week the missus who is also on gamstop still constantly receives offers via email from 21.co.uk ladbrokes and galacasino.com received a phone call from galacasino.com offering a £100 bonus for a £10 deposit. Not been bothered to mention gamstop she just said she wasn’t interested and was then badgered into more questions as to why not and it’s a great offer. I see you haven’t played recently till eventually she hung up. I was fuming so rang them and spoke to someone in Gibraltar and the very next day she received a booklet in the post offering a £70 bonus. Player protection is still not happening mate. I agree people should always take responsibility for their actions but when they have taken the necessary steps to stop they shouldn’t then be bombarded with constant offers trying to entice a problem gambler to lapse.
I completely agree mate – this is unacceptable. In my personal experiences, with the casinos I am with, they have been very cautious recently. Had numerous source of wealth requests, emails and calls asking if I’m okay and stuff when I’ve had a big session. It’s all been very positive, albeit a little annoying haha!
But to be contacted (well, bombarded) after taking the effort to stop gambling is absolutely not okay. I revise my post to the following…
Although I understand that player protection has only recently started its initial steps in getting to an acceptable position, I am pro self-accountability.
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