Profile : andymcghee

nickuk911 wrote:

Fair point MurciPete, but then again why the hell shouldn’t he try, i mean a lot of casinos play that game with the players by using vague terms etc to void winnings. Not saying Sky do i have yet to have any issues with them myself.

These days though most if not all casinos require you to have a chat on the phone to make sure you are in control of your gambling, aware of deposit limits etc before they make a decision to allow you to play there again so there could be a case for complaint.

So you self excluded for 5 years with Sky and reopened an account and it wasn’t flagged, you could have a case like is said, im not sure though as the 5 year exclusion on the other account has ended.

Probably best to ask over at casinomeister forum they know a lot regarding SE issues and whether you have a case to argue it.

 

They suspended my account a few weeks ago, that’s when they claim to have identified the duplicate account. I simply put it to them that due to not actually having the chat you refer to in your post I am technically still self excluded. I think that’s a fair point to make, is it not?

@MurciPete this has happened at a different casino around 7 years ago, that time I won. They identifed the duplicate account within two hours and refused to pay me, they simply refunded my deposit, so in response to your rather rude post, this has happened before and yes I was on the receiving end in that I had won and was not paid out, why is this any different, if it works in the casinos favour when I win surely it should be the rang when I lose?

Constructive responses welcome, being spoken to like a child is not.

Thanks