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[Ci Cianna WANTED $1 Outlaw]

I know online casinos have to ask for this and Casumo have asked me twice and I sent them. They’re now saying that my betting exceeds my income. I sent them proof that my partner gives me money intermittently and sent them proof via a bank statement. They’re now saying I have to send them proof of his income and identity?  I have left the site but they’re still hounding me. I’m not a big gambler. I refuse to send them what they asked for. What can they do now?  It’s really got me worried.

[Anonymous WANTED $110 Inactive]

Cianna wrote:

I know online casinos have to ask for this and Casumo have asked me twice and I sent them. They’re now saying that my betting exceeds my income. I sent them proof that my partner gives me money intermittently and sent them proof via a bank statement. They’re now saying I have to send them proof of his income and identity?  I have left the site but they’re still hounding me. I’m not a big gambler. I refuse to send them what they asked for. What can they do now?  It’s really got me worried.

casino act like they are FBi or MI5 lol just ask casumo to close you account and move to new casino,novibet casino not bad,Rizk colzon ask same think,to avoid all this bs next time open 2 account on different casino so u spend 50% on one casino and another 50% of you deposit on other casino

[ar argyl53 WANTED $419 Outlaw]

Just sack them off. Seems like Casumo have really gone downhill since I was playing there. Plenty of other decent casinos to choose from.

[Biohazard WANTED $675 Outlaw]

Although I really rate Casumo for their clean, efficient site and wide range of games, they are amongst the ‘worst’ for verification.

They actually closed my account when I wouldn’t verify my wealth for the third time. It’s a shame because I enjoyed playing there.

For the record, they can’t do anything, you’ve not committed a crime. All they can do is close your account if you don’t provide the documents that they’re after.

[thunderball6 WANTED $272 Outlaw]

The wife puts money in my bank account . And I don’t think it would go down to well with her , if I was to ask her for proof off income for an online casino . Oohhh the fucking ear ache

[Dynamik23 WANTED $82 Outlaw]

This a is regular thing in live casinos now due to ECDD. Some of the biggest players are Chinese students who are given thousands from rich parents who don’t know the cost of living in the UK. However since these enhanced checks casinos need to find out source of wealth for the player but when they say “my parents send me the money” the casinos must by law ask to see their parents source of wealth. Best option as stated above is close the account and open two new accounts at two different casinos and do 50% on each.

[TheSchwad WANTED $20 Outlaw]

I’ve only ever had SoW questionaries from he MT Secure sites, (I must be really trustworthy ?) I’ve been honest every time, I wouldn’t mind submitting wages slips and bank statements, but any queries about specific transactions would be a no go (got nothing to hide, but that is too invasive and beyond my effort level, there are plenty of other legitimate casinos) I recently had the ID verification holding up Driving Licence to face and have to say this almost made me quit.

It felt like I was being played for a fool by the automated software, move closer, place your head in this egg-shaped box, move back, don’t blink, smile more etc. After 10 minutes of my potato head not being recognised as a likeness for my ID photo through a Web Cam I thankfully contacted Live support who simply uploaded my Selfie, a human looked at it and it was verified within 10 minutes.

If automation and machine learning is the way forward, its not quite ready for casino verification, even if it works at airports.

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