LeoVegas….gutted!

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #101569
    Srx23 WANTED $22
    Outlaw

    Gutted…thought I’d found my home casino with Leo….logged in tonight to deposit a couple of £100 for a slot sesh and apparently I’ve hit my monthly deposit limit. Even though I didn’t have one! Turns out they randomly decided to give me a cap unless I start sending in source of wealth…..we’ve all seen how much Casumo are getting slated and I refuse to start sending bank statements all over to prove I can afford it. It’s been no problem for the last twelve months! Just a heads up for you other Leo lovers!

    #101586
    Biohazard WANTED $675
    Outlaw

    Source of wealth is a mandatory requirement of any UK regulated casino, once a certain threshold has been met. Many casinos have been fined huged sums by the UKGC by not having sufficient KYC checks in place. If you refuse to send in bank statements, then you won’t be able to play, it’s as simple as that.

    Casumo take this to a whole new level, however, with an obscene level of rechecks and an incompetent set of handlers.

    I do support anyone who says to avoid Leo though, as they have abysmal customer service. ?

    #101673
    Srx23 WANTED $22
    Outlaw

    It’s not so much the source of wealth, more how they went about it. Been playing there years, no problems and always deposited the same amounts. Usually about 1k a month or so. You’d have thought I’d have been sent a mail or had a message on site to say what had happened, not just let me log in and get the ‘deposit limit exceeded’ message. Even the girl in live chat didn’t know what was happening to start with. I really liked Leo, the games selections were good.

    Can anybody recommend any similar casinos with similar slot selections? I’m thinking of giving Rizk a go, I used to like Energy too. One with prags/play n go’s would be great.

    cheers all!

    #101708
    Geordiemark42 WANTED $66
    Outlaw

    I went to deposit £50 on Leo with Casumo blocking my account until next month and it was refused. So ended up on paddy power and no probs.

    #101713
    Biohazard WANTED $675
    Outlaw

    Yeah Leo have the worst customer service that I’ve ever experienced.

    Try Rizk or Calzone, both decent, just use the RTP list that’s been posted about on the forum as I think Rizk may be going the same way as the others now…

    #101716
    STH2020 WANTED $38
    Outlaw

    Wait Rizk are going to be loweing their rtps? Or limiting your accounts. Hoping it is the latter as they seemed one of the best imo.

     

    Leo randomly restricted me as well eithout warning, very annoying

Viewing 6 posts - 1 through 6 (of 6 total)