Casumo finally f*^ked me over :(

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  • #100670
    SubQMod WANTED $3
    Outlaw

    Have played for a couple of years on Casumo and deposited over £30k in that time (but have withdrawn more 🙂 ).  Recently they locked my monthly deposits to 2k.  Whereas this is normally fine, there is times when I wish to deposit more in a monthly period so made the silly decision to request it be raised.

    Dutifully I submitted all the documentation they required, and even informed them of my separate gambling account which on average maintains a level of 5k to 7k.

    A day or so later they locked my monthly deposits to…….£342!!!!   What the actually f*&k!

    They are now refusing to change it saying that this is what they determine I can wager.  For context, I am nearly 50 years old with a well paid job and gamble for entertainment, slots, tables games etc.  Have never had a problem with gambling and easily separate my entertainment and life commitments.

    Always enjoyed Casumo but now refuse to go back after being treated so badly and considering myself a good customer of theirs.

    Is this the similar sort of cr*p that Bandit got before, hence him no longer using Casumo?

    #100700
    Anonymous WANTED $110
    Inactive

    best casinos to play

    #100705
    Biohazard WANTED $675
    Outlaw

    GameRoom wrote:

    best casinos to play

    Useful table this, but I’m not sure on the accuracy, unless things have changed in the last week or two. I played at Casumo just a couple of weeks back and I specifically checked a couple of Play N Go slots in their help files and they were reading >96%+ RTP?

    In addition, Rizk has always been higher RTP for me in the past, but I’ve not played there since March so perhaps that has changed too…

    #100707
    Seyahkram1977 WANTED $697
    Outlaw

    21 casino is a good one, but is quite slow in getting those blockbuster games in

    #100714
    TheSchwad WANTED $20
    Outlaw

    New Play N Go games on Casumo are the lower RTP the ones in place before April are unaffected.

    #100706
    SubQMod WANTED $3
    Outlaw

    Thanks for the heads up on this information, very useful.

    #100736
    Xbobmad WANTED $729
    Outlaw

    I had a bigish withdrawal on casumo a couple of years ago and didn’t want to do something silly so I timed out the account for a week. I tried to login the an hour or so later and they just gave me a quick are you sure dialog and then let me back in.

    I binned a big chunk of it. I complained and now I have no casumo account ??

    1
    #100756
    Anonymous WANTED $110
    Inactive

    Biohazard wrote:

    GameRoom wrote:

    best casinos to play

    Useful table this, but I’m not sure on the accuracy, unless things have changed in the last week or two. I played at Casumo just a couple of weeks back and I specifically checked a couple of Play N Go slots in their help files and they were reading >96%+ RTP?

    In addition, Rizk has always been higher RTP for me in the past, but I’ve not played there since March so perhaps that has changed too…

    they just update the list of good casino RTP,Rizk and Kaboo they add new play&go on 94,xxx %RTP

    #100757
    Anonymous WANTED $110
    Inactive

    Biohazard wrote:

    GameRoom wrote:

    best casinos to play

    Useful table this, but I’m not sure on the accuracy, unless things have changed in the last week or two. I played at Casumo just a couple of weeks back and I specifically checked a couple of Play N Go slots in their help files and they were reading >96%+ RTP?

    In addition, Rizk has always been higher RTP for me in the past, but I’ve not played there since March so perhaps that has changed too…

    Casumo is doing same on new game add low RTP

    #100759
    Anonymous WANTED $110
    Inactive

    Seyahkram1977 wrote:

    21 casino is a good one, but is quite slow in getting those blockbuster games in

    watch for next promotion on 21 casino,add you winning screen shot you could win a prize,last month just finish,maybe they will add new one soon,

     

    #100777
    Dynamik23 WANTED $82
    Outlaw

    Biohazard wrote:

    GameRoom wrote:

    best casinos to play

    Useful table this, but I’m not sure on the accuracy, unless things have changed in the last week or two. I played at Casumo just a couple of weeks back and I specifically checked a couple of Play N Go slots in their help files and they were reading >96%+ RTP?

    In addition, Rizk has always been higher RTP for me in the past, but I’ve not played there since March so perhaps that has changed too…

    Really good table but not sure it’s accurate either. Played rizk and every PNG game used higher RTP.

Viewing 11 posts - 1 through 11 (of 11 total)