Profile : Winningbird

omg you legend! Just held the power key and volume key and it made a noise again. Tried 3 wires and none worked but tried xbox charger wire and the charger thing came on! Woooo thank you so much you lot! And thank you benq for the offer 🙂

It’s been on charge for 10 minutes now and the green battery symbol is still showing on the screen. I think this is either a shitty charger that’s going to take a year to charge or the battery is knackard. At least I know its fixable. 🙂

Philinds1 wrote:

Sorry to say it happened a few years ago to one of my kids nothing you can do apart from let amazon have it back .on the up side my daughter was in hospital two weeks ago and they had portable DVD players on the children’s ward with hundreds of dvd’s

I was worried this would be the case. For fudge sake 🙁 I’m hoping we wont be there more than a few hours so she can just play on my phone, and friday she can hopefully stay at home with her dad whilst I go to my appointment alone.

Thanks for the tips, but I’ve tried a new cable, tried factory reset and nothing is happening at all. I’m not sure it would even be covered under warranty as she has had it 2 years now 🙁

PsychicSnail wrote:

Sounds like you have tried everything you can.

I have a normal paperwhite and every three months or so it refuses to turn on. As Haz says you need to hold down the power button for at least 30 seconds (longer in my experience) until the sucker boots. If that fails then I would guess that the thing isn’t charging properly and the battery is dead. With a totally dead battery, it takes at least an hour to get sufficient charge to come back to life. But if it’s not charging then it’s likely buggered properly.

Whilst charging there should be a small green light shining. If that isn’t lit then maybe try a different usb cable.

I’ve tried it Haz 🙁 it made the sound at first but when I try it now nothing is happening. Had it on charge for a good hour too so it’s not that 🙁