Let me explain it better, i was waiting for an appointment letter for an interview, i phoned on the 21st november and was told i missed the appointment on the 19th november, even if I knew I had an appointment on the 19th november i couldnt have made it as the ferries where cancelled that day due to bad weather, and that makes swimming accross impossible aswell. So the following week i got the letter asking to explain why which I filled in properly and got the response today. Thats it. Nothing more.