What is the latest with this mate? i’m interested as i’m a high level 500.casino player.
When you say you had a game malfunction? what exactly happened? did the session get interrupted from a network drop? or was it a graphical error? i remember bandit had a bonus on final countdown where it displayed a retrigger but in actual fact the extra bonus symbol should have missed the play area. it caused alot of confusion but on the back end the bonus paid what it should have. From my personal experience i’ve had a weird bonus on pragmatic that was glitched. it crashed the game on the second to last spin every time, i tried my iphone, tablet, laptop, different browsers, in the end pragmatic said give it a full 7 days and the win will credit itself to my account which it did.
I hope you have sorted it mate, would love to hear an update.
