Hi mate – my design guy has come back to me with this –
Close the page, reopen vault.backinamo.com/join, sign in with your email + password (your account exists), it’ll take you straight to the phone step — request one code, wait for the newest text, enter those 4 digits
If they’re still stuck, get me their email address and I’ll look up exactly where they’re wedged — there are 13 half-finished sign-ups from the last 6 hours and they’ll be one of them; worst case I complete the registration manually from the operator side once they’ve confirmed their number with you.
have a bash 👍🏻