Let me enter all details including UK address, phone number etc. Allowed deposits. Won 3500 Euros. Went to cash out, small amount, 500 Euros. Asked to verify….no UK docs able to be uploaded. 1 min later, account blocked. Then the live chat saying first that I have multiple accounts, simply not true. After this was sorted it was that I was playing from the UK and they don’t allow it. OK, raging but asked for the deposits back. Nope…”players responsibility to check if they can play in this jurisdiction”. No refund policy haha! So they are just able to steal 800 quid off me. AVOID. I am raising a case with an ADR to at least try and recover the deposit.
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