Advice about a redbet incident, dissapearing funds!

Viewing 4 posts - 16 through 19 (of 19 total)
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  • #42425
    benq99 WANTED $229
    Outlaw

    redbet a cheats mate.i deposited £25 last year and got it up to over £1,500 cashed out then next day funds had gone called redbet and told me i have 3 accounts under same name which was bollocks cut long story short never got winning and never ever had more than one account .just redbet cheat you out of winnings

    #42433
    LCA81 WANTED $24
    Outlaw

    Mattcarr wrote:

    I signed up with Redbet through this site and lost a few quid, and I decided to self exclude from them. I then got an email saying that although they are owned by Mr Green ( whom I have self excluded from )  they run under a separate licence and my exclusion from Mr Green does not mean I will get any deposits back. Not sure why I had this email as I never asked for my deposits to be refunded.

    Probably because like what happened to me, I self excluded from mr green not realising that they are linked to redbet but was able to deposit and lose a tidy amount until talking to live chat about something they realised, and immediately blocked my account and said they did not have to return deposits

    #42490
    sven_slater WANTED $8
    Outlaw

    Wow that is disgusting redbet are really bad I hope you get your issue resolved if it’s any consolation I finally got a bonus again on 300 shields (I only ever play 25p stakes) so imagine my excitement when i got to to the 300x and hit 3x Spartans for a massive 328 quid buzzing like mad so today I was speaking to them in chat and said i am going to withdraw then take a bit of time away from redbet….then the chat ended…ok then I will just withdraw however I got a email about 2 mins later saying sorry you are leaving and your account has now being closed WTF so I have spoke to customer service which said they have to escalate it to there complaints team before my account will be reactivated 😮 incase they think I have self excluded which I never mentioned and then I will lose my winnings

    I really hope you get that 3k tho

    #43014
    Chris10398 WANTED $1
    Outlaw

    Ouch , sorry to hear about your experience .

     

    we will see, I will keep you posted, the folks over at casinomeister recommend I raise a PAB which I am doing now

Viewing 4 posts - 16 through 19 (of 19 total)