Daz72 wrote:
I think it’s really strange that they asked me to verify my account again and clear all my details and then allowed me to continue depositing without any issues. If they have breached the rules am i entitled to claim back any losses that have occurred between verification and the current date?.
At this risk of being ironic, would you be contacting them to offer them back any money you had won if you had been successful.
This is why live chat is so offhand with people who contact them. I have frequently seen posts which state that the system glitched before I could put my bet on so can I have my money as my number came in. I have never seen anyone complain that the system glitched but their number didn’t come in so would the casino please take some money out of my account.
You knew you had a gambling problem that’s why you signed up to Gamstop, you still went ahead with a casino who would let you and now its their fault for letting you so you want your money back?
Personal responsibility is something which too often doesn’t seem apply, we are all responsible for our own actions and the line that the nasty casino’s let me gamble when I didn’t want is getting very old