Reply To: Im Phil (friend from Malta). Ask your questions

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Hey Phil

Hopefully not too off topic. I have a slot bonus that won’t complete. It is Kingmaker from BTG, the bonus round just errors on the last spin. I’ve reported several times the issue to the casino’s technical department and I just get the rhetoric ‘Clear your cache and cookies’. That’s always my first port of call. My question is, could I go direct to the game provider to get the issue cleared?